We recognise that if you need to have surgery, you may be feeling apprehensive. That is why we do everything we can to reassure you and to make things as easy to arrange as possible.
Whatever you are having done, you are sure to have lots of questions, so at your out-patient consultation you will be able to discuss the proposed procedure with your consultant in detail. We pride ourselves on taking time to listen to your concerns and to answer all your questions.
You can usually make a date for your surgery at the consultation. Or, if you prefer, you can take some time to think things over before contacting the consultant’s secretary.
If you are insured, you will need to tell your insurance company the date of the proposed procedure. You will also need to give them the procedure code (OPCS code) and, possibly, the name of the proposed anaesthetist.
Your consultant’s secretary will provide you with this information when you arrange a date for surgery. Once you have passed it on to your insurer, they will provide you with an authorisation code. We need to know this code before we can book you in for admission to hospital.
Before embarking on surgery, you will want to know exactly what it will cost, especially if you are paying for it yourself. That is why all patients without insurance are given a Fixed Price Package. This includes a pre-assessment, surgeon’s fees, anaesthetic fees, pathology and a post-operative consultation. Once you are happy with the quote, we can book your operation. The only expenses not covered are phone calls and refreshments for relatives or friends.
Prior to surgery, you are usually asked to attend a pre-assessment clinic. An appointment for this will be sent to you a week or so before your admission.
After your surgery, we will contact you to arrange your outpatient appointment. This will usually be 4-6 weeks after your operation.
